PK Aviator Privacy Policy — Your Data, Your Rights, Our Responsibility

1. Who We Are

This Privacy Policy applies to PK Aviator ("we", "us", "our", "the Platform"), the online casino and sports betting service accessible at pkaviator.com and through any associated mobile interfaces. PK Aviator is the data controller responsible for your personal information collected through registration, gameplay, payment processing, and all other platform interactions.

For all privacy-related enquiries, data rights requests, or complaints, you can reach our Data Protection contact at privacy@pkaviator.com. We aim to acknowledge all privacy-related correspondence within 48 hours and respond fully within 30 calendar days.

This policy was written for PK Aviator players in Pakistan and applies to all users regardless of the device or connection method used to access the platform. By creating an account or using any PK Aviator service, you confirm that you have read and understood this Privacy Policy.

2. What Personal Data We Collect

PK Aviator collects only the data that is genuinely necessary to provide you with a safe, functional, and compliant gambling service. Here is a complete breakdown of every category of personal data we collect:

2.1 Registration Data

When you create a PK Aviator account, we collect: full name, date of birth, mobile number, email address, and a password (which is stored only in hashed form — we cannot see your actual password). This information is required to create and verify your account.

2.2 Identity Verification Data

For regulatory compliance and fraud prevention, PK Aviator may request government-issued photo identification (CNIC, passport, or driver's licence), proof of address, and in some cases a selfie or video verification. This data is collected only when required — typically before processing larger withdrawals or when our fraud prevention systems flag a review.

2.3 Financial Data

To process deposits and withdrawals, we collect payment method details. For Easypaisa and JazzCash transactions, we record the mobile account number and transaction reference only — we do not store your mobile wallet PIN or password. For bank IBFT transfers, we record your bank account title and IBAN. For card transactions, card details are processed by our PCI-DSS compliant payment processor and PK Aviator does not store full card numbers.

2.4 Gameplay Data

We record all bets placed, game outcomes, session start and end times, deposits, withdrawals, bonus claims, and any wagering activity. This data is used for account management, payout processing, dispute resolution, and responsible gaming monitoring.

2.5 Technical Data

When you access PK Aviator, our servers automatically collect: IP address, device type and operating system, browser type and version, approximate location (city/region level, derived from IP), session duration, pages visited, and connection type. This data is used for platform security, fraud prevention, and service improvement.

2.6 Communications Data

We retain records of any communications between you and PK Aviator support — including live chat transcripts, emails, and any documents you submit. This is necessary for dispute resolution and service quality monitoring.

3. The Legal Basis for Collecting Your Data

Under applicable data protection principles, every piece of personal data we collect must have a valid legal basis. PK Aviator processes your data on the following legal grounds:

• Contractual necessity: To create and operate your account, process deposits and withdrawals, and settle bets, we must process certain personal data. Without this, the service simply cannot function.
• Legal obligation: We are required to verify player identity, maintain financial records, and report suspicious activity under applicable financial crime prevention and responsible gaming regulations.
• Legitimate interests: We process technical and gameplay data to protect platform security, prevent fraud, improve service performance, and monitor responsible gaming patterns — all of which serve both PK Aviator's and players' legitimate interests.
• Consent: For optional marketing communications and non-essential cookies, we rely on your explicit consent. You can withdraw this consent at any time without affecting your ability to use the platform.

4. How We Use Your Personal Data

Here is a complete and honest account of what PK Aviator does with your personal data:

5. When and With Whom We Share Your Data

PK Aviator does not sell, rent, or trade your personal data. We share data only in the specific circumstances listed below, and only to the extent necessary for that purpose:

5.1 Licensed Payment Processors

To process your deposits and withdrawals, we share necessary payment details with licensed payment service providers including Easypaisa, JazzCash, NayaPay, SadaPay, and our card processing partner. All payment processors operate under contractual obligations requiring them to protect your data and use it only for the transaction at hand.

5.2 Licensed Game Providers

Live casino games on PK Aviator are operated by licensed third-party game studios. When you play a live game, your account identifier and bet amounts are shared with the game provider to facilitate the session and settle outcomes. These providers are bound by contractual data protection obligations and are prohibited from using your data for any other purpose.

5.3 Identity Verification Partners

When identity verification is required, your documents may be processed by a licensed KYC (Know Your Customer) verification provider. This provider verifies your documents against official databases and returns a pass/fail result to PK Aviator. Document images are retained only for the regulatory minimum retention period.

5.4 Regulatory and Legal Requirements

PK Aviator may be legally required to disclose your personal data to regulatory bodies, law enforcement agencies, or courts when compelled by a valid legal order or where required by applicable law. We will notify you of such disclosure where legally permitted to do so.

5.5 Fraud Prevention Networks

To protect PK Aviator and all legitimate players from fraudulent activity, we may share fraud indicators (such as device fingerprints and IP addresses associated with confirmed fraud) with shared fraud prevention databases. No personally identifiable information is shared in this context — only technical identifiers.

6. Cookies and Tracking Technologies

PK Aviator uses cookies and similar tracking technologies to make the platform function correctly, to keep you logged in between visits, and to understand how the platform is being used so we can improve it. Here's a breakdown of what we use and why:

6.1 Strictly Necessary Cookies

These cookies are essential for the platform to work. They manage your login session, maintain your shopping basket state, handle security tokens, and ensure forms function correctly. You cannot opt out of these — without them, PK Aviator cannot operate. They contain no personally identifiable information and expire when you close your browser.

6.2 Functional Cookies

These cookies remember your preferences — such as language settings and notification preferences — so you don't have to re-enter them on every visit. They store no sensitive information and can be disabled, though doing so may affect your platform experience.

6.3 Analytics Cookies

PK Aviator uses aggregated, anonymised analytics to understand platform performance — which pages load slowly, where players encounter errors, and which features are most used. Analytics data is anonymised before processing and cannot be traced back to individual accounts. These require your consent and can be disabled.

6.4 Managing Cookies

You can manage your cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies, though blocking strictly necessary cookies will prevent you from logging in. Our cookie consent banner (displayed on your first visit) allows you to accept or decline non-essential cookie categories.

7. How We Protect Your Data

PK Aviator implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Here is what we have in place:

Internal access to player personal data is restricted on a strict need-to-know basis. PK Aviator staff cannot access your personal data unless their role specifically requires it, and all such access is logged and audited. Employees with access to personal data undergo background checks and are bound by confidentiality agreements.

8. How Long We Keep Your Data

PK Aviator retains personal data for only as long as is necessary for the purpose for which it was collected, or as required by applicable law and regulatory obligations. Here is our retention schedule:

After the applicable retention period, data is permanently and securely deleted or anonymised. Anonymised aggregate data (which cannot be traced back to any individual) may be retained indefinitely for statistical and performance analysis purposes.

9. Your Data Rights

As a PK Aviator player, you have a comprehensive set of rights over your personal data. These are real, exercisable rights — not just listed for compliance. Here is what you can request:

To exercise any of the above rights, email privacy@pkaviator.com from your registered email address. We may need to verify your identity before processing the request. All requests are handled free of charge and responded to within 30 calendar days.

10. Children's Privacy

PK Aviator is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes a date-of-birth field and we verify age as part of our standard KYC process.

If you are a parent or guardian and you believe your child has registered an account on PK Aviator, please contact us immediately at support@pkaviator.com with the subject line "Underage Account Report". We will investigate immediately, close the account, return any deposited funds, and permanently delete all associated personal data.

11. Changes to This Privacy Policy

PK Aviator reviews and updates this Privacy Policy periodically to reflect changes in our data practices, new platform features, or changes in applicable law. The "Last Updated" date at the top of this page reflects the most recent revision.

When we make material changes to this policy — changes that significantly affect how we use your data or your data rights — we will notify all registered players by email at least 14 days before the updated policy takes effect. The notification will clearly summarise what has changed and why. Non-material changes (such as grammar corrections or clarifications) will be posted without prior notification.

Your continued use of PK Aviator after the effective date of any updated Privacy Policy constitutes acceptance of the revised terms. If you disagree with any change, you may close your account before the effective date and your real money balance will be returned subject to standard withdrawal conditions.

12. Contact Us and Complaints

For any privacy-related questions, data rights requests, or concerns, please use the following contact details:

12.1 How to Make a Privacy Complaint

If you believe PK Aviator has not handled your personal data in accordance with this policy or applicable data protection law, please email privacy@pkaviator.com with a clear description of your concern. We operate a formal privacy complaint procedure and aim to resolve all complaints within 21 calendar days.

If you are unsatisfied with our response to a privacy complaint, you have the right to refer the matter to the relevant regulatory authority in your jurisdiction. PK Aviator co-operates fully with all regulatory data protection investigations.